Sarah Pakstis, Author at Harvard Business Publishing

The Importance of Developing Your Frontline Leaders

Sarah Pakstis — Mon, 24 Aug 2020 15:46:34 +0000

Frontline managers? They’re also frontline leaders. Over the course of the past year, more and more organizations have started to recognize the value that frontline leaders provide to their business. They’ve shifted from viewing frontline managers as primarily a supervisory and tactical managerial role to recognizing that the role has expanded. And that expanded role calls for frontline managers who are also leaders. Yes, these key employees are “keeping their day jobs” as supervisors and problem-solvers, but they’ve also become instrumental in helping organizations realize their strategic vision. This means that frontline managers must not just have a well-developed managerial […]

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For Organizations and Learners, the Benefits of Badging Are Clear

Sarah Pakstis — Tue, 15 Oct 2019 13:30:56 +0000

For organizations and for learners alike, keeping up with the demands of today’s complex, demanding and rapidly evolving workplace means a commitment to lifelong learning. Upskilling and reskilling employees is necessary for organizations to guarantee that their talent will have the capabilities and knowledge required for the next. L&D is stepping up to the lifelong learning challenge by offering courses in a variety of modes—face to face, virtual, and blended. As Millennials and Generation Z begin to dominate the workforce, L&D is on the lookout for new ways to motivate and engage all employees on their learning journey. And digital […]

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