Joanna Maunder, Author at Harvard Business Publishing https://www.harvardbusiness.org/author/jmaunder/ Wed, 25 Nov 2020 20:20:35 +0000 en-US hourly 1 https://wordpress.org/?v=6.5.5 Understanding The Value Of “Leveraging Your Networks” With Harvard ManageMentor® https://www.harvardbusiness.org/understanding-the-value-of-leveraging-your-networks-with-harvard-managementor/ Mon, 01 May 2017 19:15:30 +0000 http://www.harvardbusiness.org/?p=1544 What comes to mind when you hear the word “networking”? If you pictured forced conversations and handshakes with total strangers at a conference or event, you’re not alone. But building networks is more than just swapping business cards or adding another connection to your LinkedIn page. It’s how work gets done in our complex and interconnected business environment, where establishing and sustaining a diverse array of network relationships is a key element of effective leadership. The increasing importance of being able to use networks effectively for a range of purposes, whatever your role or organization, is what inspired us to […]

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]]> What Does It Mean To Be Customer-Focused In Today’s Business World? https://www.harvardbusiness.org/what-does-it-mean-to-be-customer-focused-in-todays-business-world/ Mon, 31 Oct 2016 17:43:19 +0000 http://www.harvardbusiness.org/?p=1516 In 2015, Lay’s Potato Chips launched its third annual Do Us a Flavor contest, in which customers all over the world submit ideas for the next flavor of Lay’s Potato Chips. 2015’s winning flavor, Southern Biscuits and Gravy, won the hearts and taste buds of potato chip aficionados everywhere, rising to the top of the nearly 4 million flavor submissions. The chip’s flavor is a combination of the winner’s creativity and company’s ability to make that flavor profile realistic to hungry snackers. The winner’s prize? $1 million or one percent of her flavor’s net sales – whichever was higher. But […]

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