A New Way To Listen To Learners At Hyatt Hotels

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by Kynan Langenbeck | January 12, 2017

Hyatt Hotels’ purpose statement is: We care for people so they can be their best. We believe care is rooted in empathy and understanding – and listening. For our learning team, listening is an important part of our work. It’s how we approach learning design when creating experiences for our colleagues. Our ability to listen to our learners took a big step forward in 2015, when we significantly expanded our executive leader program, Foundation for the Future, and partnered with Harvard Business Publishing. Foundation for the Future (FFF) has been running for four years as a global program to prepare […]

Drive Business Results By Connecting Profession And Purpose

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by Dr. K. Shelette Stewart | December 19, 2016

In the Western world, and particularly in the United States, we spend most of our time at work. Our careers consume over half of our lives so it’s imperative that what we spend most of our waking hours doing, for most of our lives, is intellectually stimulating, personally gratifying, and spiritually fulfilling for us as individuals. But what are the implications for our organizations? Most of us have heard the startling results of studies from Harvard Business School and other leading research organizations, reporting that many in the workplace – including top executives – are consistently dissatisfied with their jobs and careers. […]

Leveraging The “Three-Box Solution” To Achieve Best In Class Leadership Development

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by Jen Sprague | December 6, 2016

Strategy is about creating next practices, not about adopting and improving best practices, according to Vijay Govindarajan. Strategy is more important than ever in today’s increasingly chaotic world, and that statement applies to learning and development teams as much as it does to senior business leaders. Govindarajan’s recently authored book, The Three-Box Solution: A Strategy for Leading Innovation, presents a simple and proven method for allocating the organization’s energy, time, and resources – in balanced measure – across what he calls “the three boxes:” Box 1: The Present Manage the core business at peak profitability Box 2: The Past Abandon ideas, […]

It’s Not Just Time Management Anymore

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by Jeff DeSmet | November 28, 2016

If you’re like me, this time of year can be especially busy. Year-end project deadlines loom. Holiday commitments begin. Distractions intensify. And time just seems to compress. Needless to say, I feel exhausted by the end of December. A colleague commented to me yesterday about how she typically gets stretched “pretty thin” during this time of year. We reminded each other that taking care of yourself is just as important as taking care of everything and everybody else. And that managing your time, attention, and energy can help. Getting things done in today’s work environment can be especially difficult. First, […]

Building A Mutually Beneficial Relationship With Your Manager … Or Managers

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by Janice Molloy | November 14, 2016

Remember “Office Space”? The cult classic 90s movie that united its fans around the world in their shared disillusionment with the monotony of day-to-day work? Among the litany of complaints that protagonist Peter shares with the consultants at Initech is the fact that he has eight bosses: “That means when I screw up, I have eight people coming to tell me about it.” That was in the 90s. The business world was a different place then, but the concept of having multiple stakeholders – many of whom have a say in your career progression and daily responsibilities – is still […]